Birkenhead Point Pop-Up Showroom
Koboko Pop-Up Store Policy
Birkenhead Point | 19 March – 22 April 2026
1. General Information
This pop-up store is a temporary retail space operating for a limited time only. All purchases made during this period are subject to the policies outlined below.
2. Sales & Payments
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All prices are listed in AUD and include GST.
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All items are on sale, with discounts of up to 40% off.
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We accept major credit/debit cards and other approved payment methods.
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Full payment is required at the time of purchase unless otherwise agreed.
3. Returns & Exchanges
Due to the temporary nature of our pop-up store:
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All sales are final.
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Change-of-mind returns are not accepted.
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Exchanges or remedies will only be provided for items that are:
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Faulty
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Damaged upon delivery or collection
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All claims must be made within 48 hours of receiving the product and must include proof of purchase.
4. Floor Stock & Display Items
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Some items sold may be floor stock or display models.
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These items may show minor wear and are sold as-is.
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Customers will be notified prior to purchase and pricing will reflect condition.
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No returns or exchanges on floor stock unless required under Australian Consumer Law.
5. Delivery & Collection
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Free delivery is available within Sydney metro areas.
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For full details, please refer to our delivery policy.
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Delivery timeframes will be provided at the time of purchase.
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Customers may also arrange collection where applicable.
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Koboko is not responsible for delays caused by third-party couriers.
6. Warranty & Consumer Guarantees
All products are covered under Australian Consumer Law, which guarantees that goods:
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Are of acceptable quality
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Match descriptions provided
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Are fit for purpose
If a product is found to be faulty, we will offer a repair, replacement, or refund as required by law.
7. Hold Policy
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We may offer short-term holds on items at our discretion.
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A deposit may be required to secure stock.
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Unpaid holds are not guaranteed and may be released.
8. Pricing & Promotions
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Pop-up exclusive pricing and promotions apply for a limited time only.
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Discounts cannot be applied retrospectively.
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Offers are valid only during the stated promotional period.
9. Store Conduct
We aim to provide a welcoming experience for all customers. We reserve the right to refuse service to anyone engaging in inappropriate or disruptive behaviour.
10. Contact
For any questions or post-purchase support, please contact:
Email: info@koboko.com.au
Instagram: @kobokoau